theKey

Photo of a customer using their UNIBUS key card on a bus

theKey is our smartcard and a way of buying and using tickets to travel on our buses if you don’t have access to a smartphone. The best way to buy tickets and track buses as well as check for service updates is via our mobile app. 

If you are still topping up your Key card, it will take 3 hours for your online bus ticket to load and then your Key card is ready for use. However, if you want your ticket to be available instantly, why not switch to our mobile app where your phone becomes your ticket and your tickets can be used immediately?

If you've registered your Key, we will be able to replace your card and any tickets on it if gets lost, stolen or damaged. Replacement charges may apply.

Already got a registered Key card? Top up now, or start using our app today!

How theKey works

Simply follow the steps below to travel with theKey! 

  1. Login online and purchase your preferred bus tickets
  2. Wait 3 hours for your online bus ticket to load onto your Key card
  3. Hold theKey on the bus ticket machine and wait for the green light!

Bus tickets available on theKey

You can buy 10 trip tickets or the UNIBUS annual pass on theKey. 

These can also be purchased on our app, and can be used once you've completed our one-off verification process.

Take a look at our university students and staff fares and our everyone else fares to see which tickets are available on theKey.

Live departure times
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Timetables & Maps
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