Cookies help us plan the content and layout of our site and recognise returning visitors that have been to our site before. They therefore play an important role in helping us to enhance the usability and performance of our site to improve your visits.
In order to help us understand how many visitors we have, which pages are visited, and to help us develop future improvements to our site, reporting and analysis is carried out using Google Analytics who will place cookies on your device. For more information on Google cookies we recommend you visit the Google website at http://www.google.com/policies/privacy/ads/ which outlines Google’s privacy policy and how to opt-out of tracking.
We do not use cookies to collect information that could identify you personally during your visit to our site [unless you create an account or log in to purchase a ticket from us]. A list of the cookies that we use when you visit our site is contained in the table below.
Types of cookie that may be used during your visit to our website are:
Cookie name |
Purpose |
Session cookie | Session cookies enable our website to keep track of your movement from page to page so you don't get asked for the same information you've already given to the site. These cookies allow you to proceed through the pages of our site quickly and easily without having to authenticate or reprocess each new area you visit. They are automatically deleted when you close your web browser |
Third party cookies | These are placed by another company (domain) and are used to help us track visitor behaviour and revenue in order for us to measure the performance of our website. |
First party cookies (cookies set by the website) | Used when a customer performs a ticket search, manages email subscriptions, or buys a ticket. When a user logs into their account this cookie is set to manage their logged in session. This cookie is deleted from the device when the browser is closed. |
3rd Party Cookies |
Purpose |
Google Analytics | To track which pages on the site are most commonly used, the number of visitors to the site, page views, which browsers are used, entry pages etc. We use the information provided to help us improve our site and identify the most popular pages. Cookies last between one month and one year. For more information on Google analytics we recommend you visit the Google analytics website. |
You Tube Video | This cookie is set by You Tube when you visit a page on our website with a You Tube video. If you choose to play one of these videos You Tube may set additional cookies. For more information read the You Tube Privacy Policy http://www.google.co.uk/intl/en/policies/privacy/ |
This cookie is set at the first load of the twitter application and is required to get access to tweets. For more information read the Twitter Privacy Policy http://twitter.com/privacy |
|
Acxiom Tracking Code | This is used to measure clickthrough and conversion rates from email newsletters. The cookie expires after 14 days and does not store any personal or personally identifiable information. This cookie is only used to report on revenue from our email campaigns to determine how successful they are. |
However, please note - if you delete all your cookies, some features of our website, such as remembering your login details, will not function as a result. This may then cause you problems when trying to purchase tickets as cookies are required to pass your information through the booking process.